Personal Information Disclosure
Hurst Fine Diamonds and Hurstdiamonds.com guarantees not to sell or trade any personal information belonging to its customers with any third party. On a certain occasion, however, we may be compelled to release articles of personal information if we are obligated to do so by an order of the court or any other condition under law that they, or we, may deem necessary.
Automatic Collection
Upon visiting or registering your account at Hurstdiamonds.com, some computer information may be automatically collected by our Web server. Such information may include: your domain name (not email address), IP address, browser type, and access times. This information may be implored by Hurst Fine Diamonds for operation of the Web site, to ensure satisfactory service levels and improve the online shopping experience, and to provide common statistics regarding the use of Hurstdiamonds.com.
Email Address Use
If a customer releases their email address to Hurst Fine Diamonds and Hurstdiamonds.com or contacts corporate personnel via email, we retain the email address given/used. We also do not share our email lists with anyone or any third party to use for marketing purposes and intentions. We may, however, also use your shipping information to send postal mailings [catalogs, event notifications, postcards, etc.] or emails to inform you of new product arrivals, share information regarding special offers and events, and notify you of new/updated services we offer that we feel may be of interest to you. In addition, your email address is used for your benefit in updating you with information regarding your online order status, any other transaction between you and Hurst Fine Diamonds and/or Hurstdiamonds.com, or situations regarding customer satisfaction and service. If you wish to opt-out of receiving new regarding these advantages and promotional notifications, the opportunity exists to decline the receipt of emails in the future. If you would like to decline, please click here to remove your email from our list. Submissions to remove your email takes some time and may not occur immediately.
Use of Telephone Numbers
Customers who give Hurst Fine Diamonds and Hurstdiamonds.com their telephone numbers may be contacted by Hurst Fine Diamonds representatives to inquire about your in-store service experience(s), online order satisfaction, or to briefly inform you of an upcoming event that may interest you. These phone calls are infrequent and you may opt-out of any survey offered. These surveys allow us to better improve your satisfaction and experiences in order for us to create the optimal customer relationship.
Children’s Respect and Privacy
In an effort to respect the rights and privacy of children, Hurstdiamonds.com does not expressly direct our Web site towards children. In accordance with the Children’s Online Privacy Protection Act, which took effect April 21, 2000, Hurst Fine Diamonds and Hurstdiamonds.com does not make any attempt to collect information from children under the age of 13. Hurst Fine Diamonds also requests that children under the age of 13 do not submit information to Hurstdiamonds.com without the consent and approval of a parent or legal guardian.
